877-254-7503
256-259-1159
High Country Toyota
877-254-7503
3011 South Broad Street
Scottsboro, Alabama 35769-7516
877-254-7503
3011 South Broad Street
Scottsboro, Alabama 35769-7516
Featured Inventory
*Frequently Asked Questions by Warranty Forever Customers:
NON-FACTORY WARRANTY, GOOD AT PARTICIPATING DEALERSHIPS
Q: How do I make a claim if I have a breakdown?
A: Contact the dealer where you purchased the vehicle. They will handle it all from there! If you have any questions that you would like to ask us directly, you may call 1-800-810-8458 and speak with a claims specialist.
Q: When are the claims specialists available to take my call?
A: Claim specialists are available Monday - Friday 8 a.m. to 8 p.m. EST and 9 a.m. to 5 p.m. on Saturday to answer all of your questions.
Q: Is there a deductible that I need to pay when making a claim?
A: There is no deductible on the program. All parts and labor are covered 100%.
Q: How do I know what maintenance is required to keep my Warranty Forever contract in force?
A: It is required that you maintain the vehicle with the selling dealer or a pre-authorized facility in accordance to the Manufacturer's Recommended Maintenance Schedule. To check to see the maintenance required for each particular make and model, please click here: Edmunds Recommended Maintenance. If you have any further questions, please contact a Claims Specialist at 1-800-810-8458.
Q: How do I locate a dealer that offers a Warranty Forever Contract on a car I would like to purchase?
A: You can locate a dealer by emailing us at support@nwan.com or by calling 1-800-810-8458.
Q: What if I am traveling out of town and need to have a maintenance service performed while I am traveling?
A: Although you are required to perform every Manufacturer’s Recommended Maintenance with your selling dealer or a facility which has been preauthorized, you may call us at 1-800-810-8458 and PRE-AUTHORIZE any maintenance service to be performed while you are traveling or not at the selling dealer. If you need assistance with this you may also contact your selling dealer’s service department for details.
Q: What if I am traveling out of town and have a breakdown that would be covered under my Warranty Forever Contract?
A: Although you are required to have all repairs performed at your selling dealer, if you are over 150 miles or more away from your selling dealer, you may take your vehicle to any licensed repair facility to have your repair work completed. You may call us at 1-800-810-8458 for assistance or you may contact your selling dealer’s service department for details. Please remember - all out of state repair service must be preauthorized or the repairs performed by an outside dealer will not be accepted.
Q: If my car breaks down and the breakdown is covered by the Warranty Forever Contract given to me by my selling dealer, am I required to pay for the repair and then wait to be reimbursed?
A: No, all repairs are paid by National Warranty Administration Network (NWAN) by credit card. Please be sure that all repairs are authorized prior to the repair being completed. All unauthorized repairs will not be covered.
Q: What if I need to be towed or need a rental car while my car is being repaired?
A: Towing and rental car coverage is not provided by your Warranty Forever contract. However, if you purchased an extended service contract, your extended service contract will most likely provide that coverage for you.
Q: What is a licensed repair facility?
A: Any repair facility or dealership that employs ASE (Automotive Service Excellence) technicians. ASE technicians are certified through a national non-profit organization to ensure the technicians competency in many areas of the automotive industry. Repair establishments with at least one ASE technician are permitted to display the ASE sign. Motorists should look for facilities that display the ASE Blue Seal of Excellence® logo.
Q: How do I make a claim if I have a breakdown?
A: Contact the dealer where you purchased the vehicle. They will handle it all from there! If you have any questions that you would like to ask us directly, you may call 1-800-810-8458 and speak with a claims specialist.
Q: When are the claims specialists available to take my call?
A: Claim specialists are available Monday - Friday 8 a.m. to 8 p.m. EST and 9 a.m. to 5 p.m. on Saturday to answer all of your questions.
Q: Is there a deductible that I need to pay when making a claim?
A: There is no deductible on the program. All parts and labor are covered 100%.
Q: How do I know what maintenance is required to keep my Warranty Forever contract in force?
A: It is required that you maintain the vehicle with the selling dealer or a pre-authorized facility in accordance to the Manufacturer's Recommended Maintenance Schedule. To check to see the maintenance required for each particular make and model, please click here: Edmunds Recommended Maintenance. If you have any further questions, please contact a Claims Specialist at 1-800-810-8458.
Q: How do I locate a dealer that offers a Warranty Forever Contract on a car I would like to purchase?
A: You can locate a dealer by emailing us at support@nwan.com or by calling 1-800-810-8458.
Q: What if I am traveling out of town and need to have a maintenance service performed while I am traveling?
A: Although you are required to perform every Manufacturer’s Recommended Maintenance with your selling dealer or a facility which has been preauthorized, you may call us at 1-800-810-8458 and PRE-AUTHORIZE any maintenance service to be performed while you are traveling or not at the selling dealer. If you need assistance with this you may also contact your selling dealer’s service department for details.
Q: What if I am traveling out of town and have a breakdown that would be covered under my Warranty Forever Contract?
A: Although you are required to have all repairs performed at your selling dealer, if you are over 150 miles or more away from your selling dealer, you may take your vehicle to any licensed repair facility to have your repair work completed. You may call us at 1-800-810-8458 for assistance or you may contact your selling dealer’s service department for details. Please remember - all out of state repair service must be preauthorized or the repairs performed by an outside dealer will not be accepted.
Q: If my car breaks down and the breakdown is covered by the Warranty Forever Contract given to me by my selling dealer, am I required to pay for the repair and then wait to be reimbursed?
A: No, all repairs are paid by National Warranty Administration Network (NWAN) by credit card. Please be sure that all repairs are authorized prior to the repair being completed. All unauthorized repairs will not be covered.
Q: What if I need to be towed or need a rental car while my car is being repaired?
A: Towing and rental car coverage is not provided by your Warranty Forever contract. However, if you purchased an extended service contract, your extended service contract will most likely provide that coverage for you.
Q: What is a licensed repair facility?
A: Any repair facility or dealership that employs ASE (Automotive Service Excellence) technicians. ASE technicians are certified through a national non-profit organization to ensure the technicians competency in many areas of the automotive industry. Repair establishments with at least one ASE technician are permitted to display the ASE sign. Motorists should look for facilities that display the ASE Blue Seal of Excellence® logo.
Q: Is a facility ASE certified?
A: No, not exactly. As mentioned earlier, the technicians themselves obtain these certifications. The facility itself is not certified, however, businesses with a high level of commitment to ASE (75 percent of service personnel certified) are entitled to a special "Blue Seal of Excellence" recognition from ASE. You will sometimes see this logo displayed inside the facility waiting area.
Q: How do I know if an ASE certified technician will be the one working on my vehicle?
A: One of the advantages to taking your vehicle to a licensed repair facility is that if an ASE certified technician is not the individual working on your vehicle (say, for an oil change), they are still available to assist and oversee the work being performed. This ensures that the maintenance is being performed properly, and to the manufacturer’s recommended specification.
HIGH COUNTRY TOYOTA/SCION is a new car franchised auto dealer located in Scottsboro, Alabama...Our vehicles are recognized as the highest quality, most reliable and dependable Cars, Trucks, Minivans and SUV's on earth. From our affordable Corolla, Matrix, RAV4, Highlander, Sequoia, Camry and Sienna,to the Yaris sedan or hatchback, we have it. If your needs run more rugged, then you may want the 2 or 4 wheel drive Tacoma, 4Runner and Tundra truck...or maybe even the exciting Venza or FJ Cruiser. But if luxury and prestige are what you want, then Toyota has that too, with the superb Avalon or Land Cruiser...both of which offer luxury at affordable prices. If it's fuel economy, then you need to come and see the new Prius or Highlander with Hybrid Synergy Drive and the exciting Hybrid Camry. We also carry a large inventory of Toyota Used Vehicles. Serving Scottsboro, Serving Huntsville, Guntersville, Chattanooga or anywhere here in Northeast Alabama or Southern Tennessee, please contact us for your new or used vehicle needs. Sales or Service. (subject to Tier 1 Credit Approval)
Scion Inventory:
Toyota Inventory:
Toyota 4Runner
| Toyota Avalon
| Toyota Camry
| Toyota Celica
| Toyota Corolla
| Toyota Cressida
| Toyota Echo
| Toyota FJ Cruiser
| Toyota Highlander
| Toyota Land Cruiser
| Toyota Matrix
| Toyota MR2
| Toyota Paseo
| Toyota Previa
| Toyota Prius
| Toyota Prius Plug-in
| Toyota Prius v
| Toyota RAV4
| Toyota Regular Cab
| Toyota Sequoia
| Toyota Sienna
| Toyota Solara
| Toyota Supra
| Toyota T100 Regular Cab
| Toyota T100 Xtracab
| Toyota Tacoma Access Cab
| Toyota Tacoma Double Cab
| Toyota Tacoma Regular Cab
| Toyota Tacoma Xtracab
| Toyota Tercel
| Toyota Tundra Access Cab
| Toyota Tundra CrewMax
| Toyota Tundra Double Cab
| Toyota Tundra Regular Cab
| Toyota Venza
| Toyota Xtra Cab
| Toyota Yaris